FAQs
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What is the incidental deposit?
Upon arrival $100 per night will be authorized or held from your account should you enjoy any hotel amenities. If unused, these funds will return to your account within 7-10 business days.
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What is the hotel address?
411 New York Ave NE, Washington, DC 20002
- What is the phone number for the hotel?
- What is the email for the hotel?
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How can I make a reservation?
or call us at 202-990-4844
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How do I contact group sales?
Reach out to us at stay@hotelnelldc.com to book your group!
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Do you have a destination fee?
We are proud to say that we do not charge any destination fees. Your stay with us is straightforward and transparent, with no hidden charges or additional fees to worry about.
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What is your pet policy?
Our pet policy is designed to welcome your furry companions with open arms. For a nominal fee of $75 per stay, you can bring up to 2 pets, and we have no weight or breed restrictions in place. We want to ensure that you and your pets have a comfortable and enjoyable stay with us.
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Do you have a restaurant and bar?
We have fantastic dining options right on site! Start your day with a healthy breakfast at our Lobby Cafe, and in the evenings, don't miss the Treehouse Rooftop Bar, where you can unwind and enjoy delightful drinks and a great atmosphere. Our restaurant and bar offerings are here to enhance your overall experience during your stay with us.
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Is there parking available?
Yes, we do offer parking on-site; however, it's important to note that we have limited availability with only a handful of spots. To secure your parking, a daily parking rate will apply. We recommend contacting us in advance to ensure we can accommodate your parking needs during your stay.
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What is the closest airport(s)?
The closest airports to Union Market Hotel in Washington, D.C. are Ronald Reagan Washington National Airport (DCA), which is approximately 5 miles away, followed by Washington Dulles International Airport (IAD), situated about 30 miles to the west, and Baltimore/Washington International Thurgood Marshall Airport (BWI), located approximately 35 miles to the northeast. These airports provide convenient options for travelers coming to Union Market Hotel.
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What time is Check-in & Check-out?
Our check-in time is at 3:00 PM.
Check-out time is at 11:00 AM. If you require a late check-out, we can accommodate it if availability allows, and there may be a fee associated with this service. Please inquire with our front desk staff for more information and availability during your stay.
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How late can we check in?
Our standard check-in time is until 3:00 AM. If you anticipate arriving later than this, please contact the hotel in advance to inform us of your late arrival. We will do our best to make arrangements to accommodate your check-in, ensuring a smooth arrival experience.
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What is required for check in?
To check in at our hotel, arriving guests must be at least 21 years old and have a valid credit or debit card. We also require a pre-authorization hold of $100 per night for incidental fees. This ensures a seamless check-in process and covers any potential additional charges during your stay.
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What language does the hotel staff speak?
We extend a warm welcome to all global travelers at our hotel, regardless of background and language preferences. Our multilingual staff is proficient in English, Spanish, and Arabic, ensuring clear communication and assistance for all travelers. We are committed to providing an inclusive and comfortable experience during your stay.
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What are the popular venues and attractions near the hotel?
The Union Market District in Washington, D.C. is surrounded by a variety of popular venues and attractions.
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What is the best way to explore DC as a tourist?
The best way to explore Washington, D.C. as a tourist is to primarily utilize the efficient Metrorail system, complemented by Metrobus routes for areas not directly accessible by subway. The city's downtown is highly walkable, making it easy to visit famous landmarks and museums on foot, while bike-sharing programs and dedicated bike lanes offer an excellent way to navigate the city's streets. Hop-on-hop-off bus tours provide an overview of key attractions, and taxis, rideshares, and water taxis are readily available for more flexible transportation options. Additionally, consider planning your itinerary in advance to make the most of your visit to popular attractions, such as the Smithsonian museums and the National Mall.
